We greatly sympathize with all those whose travel plans have been impacted by the COVID-19 pandemic. Rest assured that our agents and support teams are working diligently to accommodate our travelers as quickly and efficiently as possible.

Due to numerous cancellations and restrictions that have been put in place to mitigate the impact of COVID-19, we are currently experiencing significant volumes of travel reservation changes and kindly ask for your assistance as follows:

  • If your reservation is more than 14 days away, please wait and contact us closer to your scheduled travel date. This will allow our agents to focus on assisting those customers with immediate travel needs.
  • If your reservation is scheduled within the next 14 days, please contact:
    Vancity Community Investment Bank Rewards Service Centre: 1-866-688-8242
    Although you may experience longer than usual wait times, we promise to assist you as quickly as possible.


to a whole new way to redeem.

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Explore your Vancity Community Investment Bank Rewards

Cash back

Redeem points for cash rewards. Put money towards your Shared InterestTM Visa* card account balance or pay yourself back for a recent purchase.


Book flights, hotels, car rentals, vacation packages, and more with your reward points.


Support what matters to you. Donate to select charities and receive a tax receipt.

Gift cards

Flexible options to treat yourself or someone special.

Choose the Shared Interest Visa card that's right for you.

  • Earn 1 reward point for every $1 spent
  • 2,500 bonus points on your first purchase ($25 rewards value)
  • 3,500 bonus points on your card’s anniversary ($35 rewards value)
  • Extended warranty and purchase security coverage
  • Travel accident insurance up to $500,000
  • Auto rental collision and loss damage insurance
  • And more great features and benefits
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Flexible ways to get cash back

Turn points into cash. With our flexible options, you could cover your next Shared Interest Visa card balance or pay off a recent purchase. Starting at 2,000 points ($20 rewards value).

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Travel farther

Earn double the points when you use your Shared Interest Visa card to book travel through this website or by calling us at 1.866.688.8242.

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Support a charity

Redeem points to make a donation to select charities.

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Featured gift cards

Choose from over 60 options

Rewards for you, rewards for the world

Every time you use your Shared Interest Visa card, we’ll donate 10 cents through our Shared Interest Fund™ to support not-for-profit initiatives aimed at affecting positive social, economic, and environmental change.

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